What WE DO
TLS Technologies takes the complete responsibility of importing your shipment across the globe without worrying about the risks and costs linked with global distribution. We file all legally required documents and facilitate distribution of goods to ensure smooth delivery of your equipment across the globe. With a physical presence in 7 countries and partnerships across 155+ countries, our efficient and seamless service is our trademark.
With over 10+ years of experience, we have trusted clients across IT, Telecom, network security, data storage among others. From manufacturers to end users, we have built solid and sound relationships across various industries.
We believe Trust Comes before Service.
Services We Offer
IOR And EOR
Our Importer of Record services makes shipping technology hardware across the globe hassle-free, even though you may have zero footprint in the destination country. TLS Technologies facilitates distribution of Technology Hardware, Medical Machinery, Telecom Products, Printing Technology, Data Center Hardware, Networking Technology, Satellite Technology and much more into countries where you donot have a registered business entity to tackle the necessary import permits, licenses and authorisations.
TLS Technologies provides skilled importer and regulatory services for distribution and global compliance in the complex medical and clinical trial space. Through our global network, we offer importer of record and regulatory compliance service to successfully import ancillary supplies and medical equipment.
Spare Part Logistics
TLS Technologies network consists of the country depot (Warehouse) that stocks all the parts required to support the field. The number of parts in such depots run extremely high depending upon the volume of sales and can range from 15000 SKUs to 35000 SKUs.
We also offer to refund your VAT/GST in Australia and New Zealand. We only keep the percentage of the refund amount. Feel free to enquire further for this service.
Warehousing and Distribution
We have two different division in our warehousing domain namely a) good part and b) defective parts store. In case of good spare parts, the warehouse maintains and manages two separate inventory lines as well as separate processes to manage original spare parts procured from vendors and refurbished spare parts repaired locally through third party repair vendors.
Custom Clearance and Trade Compliance
Given the complicated trade and import requirements, most countries require licenses for the import of goods. Our in-house custom experts and licensing services handle the process with due diligence.
Pak-Afghan Transit Trade
Pakistan – Afghanistan Transit Trade Agreement (also Known as APTTA) is a bilateral trade agreement between Pakistan and Afghanistan. The treaty gave Afghanistan the right to import duty-free goods through Karachi. Afghanistan is a war zone area and most of the companies do not operate directly in Afghanistan and rely on the companies who have operations in Pakistan. TLS Technologies offers wide range of services in Afghanistan, as we are available in Torkham, Pakistan which is a Durand line between both countries.
Global Distribution Your global service supply chain partner and distributor
TLS Technologies designs and implements service supply chain and distribution strategies for rapidly expanding companies to attain visibility, scalability, and predictability through optimized services and strategies, while meeting their global business needs. As the leading authority on worldwide, end-to-end service supply chain and distribution solutions, we become an integral part of your team to provide customized solutions delivered throughout our global network.
Services We Offer
WHO WE SERVE
We have locked hands with companies across various industries to seamlessly distribute their stock globally. We replace the warranty equipment with our in-house warehousing stock. Our world-class warehousing system will enable you to manage your stock at our distribution centers across the world. As Importer of Record, we import the products into the sales country and maintain your stock at our company owned warehouse, if required.
From Valued Added Resellers to IT Solutions Providers, we work with a wide gamut of clients.Click here to know more
1 Jun, 2020
What is Importer of Record?
Importer of Record (IOR) is an authorised individual or entity who takes responsibility for an import. In other words, the person or business that puts their name on the shipping paperwork and acts as the consignee or importer. Typically, this entity or individual is also responsible for concluding all necessary documentation and paperwork carried out for shipment purpose to clear customs. The entity lends their company name on the import paperwork including all legal documentation, payment of duties and fees of the imported goods. The importer of record will act as the government-responsible party that conducts import transactions.Learn More
8 Jun, 2020
Why Importer of Record?
Importer of Record (IOR) is an authorised individual or entity who takes responsibility for an import. In other words, the person or business that puts their name on the shipping paperwork and acts as the consignee or importer. Typically, this entity or individual is also responsible for concluding all necessary documentation and paperwork carried out for shipment purpose to clear customs. The entity lends their company name on the import paperwork including all legal documentation, payment of duties and fees of the imported goods. The importer of record will act as the government-responsible party that conducts import transactions. Below is a list of IOR services that are needed: Import feasibility evaluation based on hardware conformity, encryption, and local rules Assess the bill of materials (BOM) to collate list of requirements for seamless import Harmonize HS codes and pull relevant ECCN numbers for each item in the shipment Provide a trading company that meets the above import requirements on behalf of client Manage door-to-door logistics and custom brokerage services for successful deploymentLearn More
15 Jun, 2020
Checklist for an Importer of Record (IOR)
Importer of Record (IOR) service provider takes the responsibility of providing a smooth importation process of hardware technology, telecom equipment or medical equipment depending upon what technology product is being imported. Reasonable care must be undertaken by IOR providers regarding the custom clearances, trade compliances, accurate documentation etc. If due diligence is not done or guidelines have not been adhered to, the shipment can be held, and penalties can be imposed. Here is a closer look at the Checklist: Commercial invoice Airway Bill Packing list Product specification Country of Origin verification Labeling and marking Cross check invoices and documentation to ensure compliance Record keeping of documents Provide list of additional documents required to meet trade compliance Proof of Delivery Document Multiple shipments from various international suppliers can be a daunting task that companies do not wish to undertake. IOR provider like TLS Technology helps ease and efficiently manage global product distribution-related headaches by taking complete responsibility of the end-to-end process. Clear processes and experienced IOR partners can help make import easier as well as maintain solid customer relationships.Learn More
22 Jun, 2020
Why TLS Technologies?
What started with a simple vision of expanding our reach to more countries and delivering top-notch service to our customers has translated into us becoming a global provider of importer of record (IOR) and exporter of record (EOR) services. We are now present in over 5 continents and 155+ countries worldwide! International trade is a complex business activity which requires expertise across various domains including trade compliance, regulations and import-export process. The service supply chain channel which entails trade between parties across international borders calls for a reliable and credible Importer of Record service provider. Even if our prospective customer has no footprint in a country, we can address all paperwork and queries related to import or export without any third-party intervention. Role of our IOR services: Shipping hardware technology seamless and efficient Import licenses and compliances Global supply chain solutions Logistics and Distribution Custom Clearance and Trade ComplianceWith more than 10 years of experience in handling high value shipments, TLS Technology enables you to ship hardware technology, medical machinery, telecom products, printing technology, networking and much more into countries where you do not have presence or a registered business entity to undertake the necessary import permits, licenses or authorizations. We handle all the paperwork, permits, and requirements on your behalf. Zero-interaction is needed from the end user. However, many businesses fail to understand the value of an Importer of Record (IOR) and how this impacts effective global supply chain management.Learn More
11 Nov, 2020
What is trade compliance and why is it important?
In any global shipping transaction, trade compliance is an important component that dictates the smooth shipping of any product from one country to another. Trade compliance ensures that the transfer of goods takes place within the global regulation boundaries. 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It is not only relevant to industries such as defence, IT, energy or research but each and every industry player has to adhere to the regulations. Penalties for non-compliance is hefty. How does trade compliance help?For all businesses, trade compliance is like a protection against any legal action on the count of non-compliance to regulations. Meeting compliance norms implies that the business is meeting the demands of customers and suppliers. Other aspects that trade compliance covers are: - Minimises risk of penalties or fines- Ensures customer satisfaction and timely delivery of goods to the end users- Improves the reputation of the businesses who have the reputation of complying to trade norms Why trade compliance? Offers competitive edge Businesses recognize that trade compliance eases the supply chain process and offers a competitive edge to companies who comply with these norms as they are able to have their goods move swiftly across borders. For all businesses, regardless of size, the only way to manage trade compliance risk is to have an effective trade compliance programme.Timely delivery of goodsComplying to trade norms ensures that there are no shipment delays, financial penalties or criminal offences. Non-compliance will eat into your bottom line and negatively impact your credibility in the market.Business reputationCompanies who comply with trade norms have an added advantage of enjoying a good reputation in the industry and earn praise through word of mouth. Ease in supply chain helps companies earn the reputation of being reliable and having a smooth supply chain management. Learn More
26 Oct, 2020
Mission and Vision of TLS Technology
TLS Technology prides itself in having a clear mission and vision statement. We believe that our commitment to serve our customers and expanding our presence globally is the key to growth. MissionWith dynamic changes taking place all over the world, we need to adapt to the new norms and technological advancements that are rapidly happening. We must look ahead, understand the trends, and implement changes that will shape our business to move swiftly towards the future. Our mission is to scale new heights in global presence, customer service and technological upgradation. VisionOur aim is to be the most trustable partner for our client base around the globe. International Trade Compliance should not be the reason that prohibits companies from deploying their technology hardware across the globe. We hope to mark our name in the ICT industry across Importer of Record (IoR) or Exporter of Record (EoR) services. Becoming a trade compliance partner that will enable you to focus on your core business activities is our long-term VISION. ValuesOur values are deeply rooted in four thingsEarn the trust of our customers and maintain transparency in all our dealings; committed to doing business the right wayProvide quality service and meet our customer’s demands as well as healthy long-term relationships with all our partners across different countriesWe deeply cherish our relationships with all our employees, who bring diverse backgrounds and work collaboratively to contribute and grow with the organizationWe are committed to become the reigning industry leader by offering competitive rates as compared to the industry, and achieving superior results for our stakeholders and customers Learn More
20 Nov, 2020
Why Importer of Record (IOR) is important for global trade?
For an ICT company, distributing equipment to clients all over the world can be an overwhelming experience given that their core business activity is developing technologically advanced products. The downside of having a technology reseller to take on the responsibility of ensuring goods clear customs is that it can lead to costly delays for both the client and the reseller. This is where an importer of record (IOR) like TLS Technology Australia New Zealand steps in. IOR partners are organised entities that act as the representatives on behalf of the clients to help supply their IT goods around the world. Some of the critical aspects that IOR providers can oversee are: Handling PaperworkFor shipping IT goods, the exporting entity needs to provide all the compulsory paperwork that accompanies the transaction. IOR provider makes sure the due diligence is proper and ensures that documents such as commercial invoice, waybill and other documentation supporting custom clearance including permits, licenses and certifications are in place. The tricky part is that every nation has varied restrictions with their own strict rules and regulations. Responsible for doorstep deliveryThe items that are transferred globally by the IT companies are for consumption at the other end and not to be sold. Other than an organised entity like IOR provider, there is no one who can take responsibility for the goods. Only an IOR, who is a local tax-paying entity in that country can take responsibility for the goods as per government mandated rules. Timely delivery and customer serviceAssigning a designated entity to undertake the timely delivery of goods and offer 24/7 customer service is the role of an IOR. The designated When choosing an Importer of Record however, partner with a company that ensures best lead times, and that will see your shipment through every step of the way.Why TLS Technology for global trade? TLS Technology boasts of competitive industry rates, 24/7 customer service and quick delivery timelines. We have established our reputation as a reliable and trusted company that facilitates the distribution of technology products worldwide. Our team boasts of skilled professionals with over 10 years of experience across IT, Telecom, Satellite, Medical Logistics, Global Trade compliance, Supply chain logistics, Business management and Project Management.Learn More
08 Jan, 2021
Pre-export screening – Future of border management
Screening of products is taking a new turn as the border management is encouraging pre-export screening considering the current events to avoid delays in customs and pre-determined measures to check the safety of the goods. As we know, the concluding step in the export procedure after classification and license required for compliance is screening. It is traditional practice to screen international cargo upon arrival at the airport. Until recent times, it has been common practice for customs authorities to screen international cargo upon arrival in the country, i.e., at the border as compared to pre-screening prior to its departure from the country of export. Some of the reasons why the transition to pre-export screening is taking place: 1. Emergence of national security imperatives - new rules around security clearance is encouraging pre-export screening of products and is the primary reason behind the transformational shift to pre-export screening and targeting.2. Cross-border trade made easier – Individual economies, companies and governments are focused on the early adoption of screening goods before the actual goods are transported the destination country as it eases the cross-border trade. Products do not have to keep piling up and await screening. They can be screened for irregularities and if they meet the criteria, they can exit customs soon after. In cases of pre-export screening, each member maintains the procedure for the submission of import documentation, and other required information, including manifests so that the processing of goods can be undertaken prior to the arrival of the goods to expedite the release of products upon arrival. The lodging of documentation takes place in advance electronically for pre-arrival processing of the paperwork. The seamless nature of pre-export screening has made it a popular tool for all economies and companies. This shall soon become the norm of the day. Learn More
11 Feb, 2021
Supply chain Threats Beyond Covid 19
<span lang="EN-US" style="font-size:12.0pt;line-height:107%; mso-ansi-language:EN-US">Modern supply chain in post COVID times has observed a big shift as an increased level of scrutiny abounds this industry. Rising concern for logistics networks, an unprecedented influx of goods across borders with delayed shipments and continued transport disruptions are the primary factors that are threatening the supply chain in Covid 19 times. <span lang="EN-US" style="font-size:12.0pt;line-height:107%; mso-ansi-language:EN-US">Let’s take a closer look at the major threats that can prolong the ease of doing business across the world: 1. Global theft of IT goods and medical supplies – Certain parts of the world have observed a surge in theft cases, particularly Europe and India, where a high number of warehouse and facility theft cases have been recorded.2. Global movement restrictions: Ongoing cases of Covid restrictions across the world has led to several shipments being withheld because of global transportation being impacted.3. Natural disasters: There has been a frenzy due to the rising threat of natural disasters across the world, including bush wildfire in Australia, dry conditions in Northwestern United States, floods, and hailstorms in India, among others. These disasters also affect the global supply chain scenario.Chances are the lessons taught to us in 2020 post Covid will help us create a safer and conducive environment for growth in 2021. Supply chain turnaround can be expected if we comply to the new norms and become cautious about the ecological imbalance that awaits us. Learn More
17 Feb, 2021
New trends in Warehousing industry
Technological advancements, sudden twist of events in 2020, and evolved customer experience has led to a shift in warehousing industry. As we embark on newer experiences in 2021, warehouses and distribution centres are rapidly changing the dynamics. The rise of eCommerce is also shaping the warehousing industry as consumer demands faster delivery of products, personalised service, and availability of products. The needs that warehousing industry meets now has evolved as more complex and varied requirements spring up from time to time. Cloud-based Warehouse Management System With changing times, there is a pressing need for a powerful warehouse management system which is centralized and easily trackable. As more number of distribution centers, warehouses and employees that need to be managed, the tracking of inventory and analytics becomes a challenge. How does Cloud-based WMS help?This would help your team and you be more organised and access warehouse data. Minimum intervention and smooth flow of operations are some of the advantages of this system especially if you are managing warehouses across different countries in the world. Matching customer requirements Consumers are always expecting comprehensive solutions and instant grievance addressal by their service providers. In this age of multiple providers that can fulfil customer queries, an end consumer needs instant gratification and updated tools and resources to check trends and updates on their products and services. Automation Automation is the need of the hour and is taking over all industries including warehousing and retail industry. From having a database of all important information, to robotics taking over the warehousing industry, new ways and forms of automation are driving the supply chain and as well as prevalent in the inventory and financial reports.Learn More
22 Mar, 2021
Importer of Record (IOR) services in Africa
Africa poses several complexities in the import process. As an importer of record (IOR) provider, it is risky and challenging to offer services here. However, this also presents a unique opportunity to an IOR provider like us to step in and ease the supply chain dynamics for our customers who need to import their goods in Africa. Africa Customs department, which is a division of the African Revenue Service (SARS), necessitates that an importer registers with its office and get an importer’s code from SARS in order to act as the importer of goods. Secondly, the SARS defines approximately 90,000 product tariff codes that are strictly applied on all imports. Most freight forwarders or custom clearance agents in Africa need to be adept with regional African laws. SARS uses a Single Administrative Document (SAD) to expedite the custom clearance of goods for importers and exporters. Owing to this, many importers face delays in clearance of goods. Some of the African countries that are comparatively more challenging than others include Kenya, Algeria, Ethiopia, Equatorial Guinea among others.Some of the challenges that are common in African market include, Non automation – Lack of IT and process automation is a major challenge being faced in this market.Lack of reliability – Most local agents/brokers are not trustworthy owing to the rampant rise of overnight agents who do not follow code of conduct and lack ethical standards. Without Letter or credit (LC), you cannot import goods in African countries. The condition of approval from customs and local bodies is a major deterrent that causes delays in shipment processing at customs. Many times, goods imported to Africa get lost in transition. The rise in fraud activities has been a major reason for this. DocumentationDocumentation or paperwork had a major role to play in IOR across African countries. Some of the bottlenecks regarding paperwork include:1.Four copies coupled with one original Commercial Invoice is mandatory. All relevant data has to be provided in the invoices in order to make a valid entry as well as for African Customs to predetermine the value of goods for custom clearance purpose. 2. A full description of goods, their trade name, with the invoices and characteristics from the suppliers is required to assess the import duty and to compile statistics.3. Copy of the insurance certificate is a prerequisite in case of sea freight shipment4. Packing List copies are required and the information in the packing list has to be in line with other documents for cross verification. 5. Correct value of goods is only accepted by African customs authorities; and not approximate value. In addition, zero-value invoices are not accepted. 6. For select items, import licenses are also required. Customs SA can possibly impose penalties on importers who fail to produce a required permit. TLS Technology provides IOR in AfricaDespite the risks and complex norms surrounding Africa, TLS Technology takes it upon themselves to service their clients in a country like Africa. We are one of the handful IOR providers in the world who offer supply chain solutions across all African countries.Due to the lack of other supply chain providers in Africa, we have positioned ourselves stronger than our counterparts who avoid the challenging and tricky environment of Africa. Learn More
Jun 01, 2020
What is Importer of Record?
Importer of Record (IOR) is an authorised individual or entity who takes responsibility for an import. In other words, the person or business that puts their name on the shipping paperwork and acts as the consignee or importer.Learn More
Jun 08, 2020
Why Importer of Record?
Now that you know what an importer of record does, we will now help you understand why an Importer of Record is needed. Typically, IOR companies offer services including but not limited to the import part of the shipment.Learn More
Jun 19, 2020
Checklist for an Importer of Record (IOR)
Importer of Record (IOR) service provider takes the responsibility of providing a smooth importation process of hardware technology, telecom equipment or medical equipment.Learn More
Jun 23, 2020
Why TLS Technologies?
What started with a simple vision of expanding our reach to more countries and delivering top-notch service to our customers has translated into us becoming a global provider of importer of record.Learn More