These are the types of transactions we specialize in.
Still unsure whether you need Importer of Record services?






As the world becomes increasingly digitalized, your business may rely on data centers and colocation facilities. This often requires moving IT and tech equipment across borders—and TLS makes it simple. With the expertise to clear mission-critical gear through customs and our white-glove IOR service, we ensure seamless delivery directly to any data center worldwide.
Have your customers asked you to manage the shipment of their gear to your facility? Without an import license and compliance expertise, supporting them can be challenging. This is where TLS comes in. Through our IOR service, we take full responsibility for importing their equipment and ensuring seamless delivery straight to your data center.
As your business grows, you may consider establishing a data center in a new country—or refreshing infrastructure in existing facilities worldwide. TLS can support your expansion with hassle-free IOR services, managing central procurement, compliant import, and seamless delivery directly to your data centers.
Use our TLS IOR service to close deals with ease. No matter the part or destination, TLS ensures your client’s needs are met by delivering their gear to any colocation facility—regardless of the sourcing country.
Our proven track record and in-house expertise ensure reliable, first-time customs clearance for every player in the IT channel.
An IOR service provider is a legal entity that assumes the compliance risks and responsibilities of importing. Acting as the IOR carries significant risk—risk your business may not want to shoulder. That’s where a trusted partner like TLS steps in, managing these complexities on your behalf.
The Importer of Record must have complete and accurate knowledge of each destination country’s laws and customs regulations. With years of trade compliance expertise and a global presence, TLS is the trusted partner for seamless international hardware deployment and reliable importing.
Unlike a consignee—who only takes possession of goods upon arrival—the IOR service provider is responsible for submitting compliance documentation and assuming full legal liability for the imported equipment.
Another contrasting entity is the customs broker. While a registered IOR may act as a customs broker and arrange customs clearance, it is rare for a customs broker to serve as an IOR. Importing dual-use goods requires extensive expertise and meticulous compliance documentation. The IOR process is complex—but TLS simplifies it, ensuring seamless first-time customs clearance.
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